Unfortunately the IDV app is not available to everyone who makes a UK immigration or visa application. Instead, to be eligible to use the app you must meet both of the following criteria:
Have made an immigration or visa application inside of the United Kingdom.
Have received an invite from the UKVI informing you to use the app to verify your identity.
In addition to the eligibility requirements, you must either have an iPhone or Android phone which meets the following criteria in order to successful download and use the app:
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To find out more about using the UKVI ID Check app to register biometrics, head over to the Home Office website.
If you are not eligible to use the IDV app, or if your phone doesn’t support the application then you will have to arrange and attend an in-person biometrics appointment and verify your identity that way.
In order to download the immigration app for iPhone or Android please head over to these links:
To use the ID Check app you must have already started an immigration or visa application and have created an account within UK Visas and Immigration (UKVI). If you are eligible to verify your identity through the app then when you come to the ‘Confirm your identity’ section on your immigration application a QR code will be displayed which, when scanned, will take you to the app download page. If you are completing your Home Office immigration application on your phone then you will not see this QR code and instead you will be automatically directed to the download page.
If you are completing your application online when you select the ‘Confirm your identity’ section on your application, you will see a QR code (a black and white square barcode) on the web page.
In order to scan the ‘UK immigration: ID check’ QR code you should do the following:
Open the application on your phone/tablet and select ‘QR code’ when prompted to select how you are connecting the app.
Hold your phone or tablet in front of the QR code, moving it closer or further away until the QR code is recognised.
If the ‘UK immigration ID check’ QR code doesn’t work or you are struggling to use it then you can use a connection code. To use a connection code, open the app and select ‘Connection code’ when prompted to select how you are connecting the UKVI ID Check app. You will then receive a connection code which you will need to enter on the web page of your application.